A Mobile first platform for field service technicians.
isite app is developed for an existing SAAS based
web product. Digitizing the whole process would
allow faster turnaround times on jobs, better
customer service, and simplified back end
operations for folks back in the office.
We partnered with isite to develop out an I-pad app that need to be integrated with their existing web based product . iSite want to digitize the whole process. All of the field service technicians need to capture job photos, view drawings , activity tracking , collect payment etc.
Field service technicians needed to be able to search a site's drawing & Job card based on keyword and unit number. They needed to be able to create their own site drawings, utilizing an in-built image editing tool. They also needed to be able to check and update the status of work. iSite team have their.
In particular, the drawing interface needed to be developed with a clean, fast interface that could be manipulated by technician on the-fly through their tablet.
We defined the strategy and facilitated the design, development of an I-pad application. Also, integrate the I-pad with RESTfull service-based architecture with their existing web-portal.
We knew that the I-pad needed to be easy to use and work in offline mode . That's why we added features such as location-based access, to automatically track users and assign features based on the location of their device.
The more that could be done through the app itself, the less the company needed to worry about. Internet access can be slow or nonexistent on a worksite. Technicians needed the full ability to create new data on the app while offline that would then seamlessly sync to the company's data once the device was connected to the Internet. Our goal was to develop an app that did as much "behind the scenes" as possible, sparing both the technician and the company issues in the future.
With an offering as complex as this SaaS worksite application, a timeline and a budget becomes even more critical. Through careful planning, story boarding and strict development protocols, we were able to develop the i-Site app within the customer's budget and timeline.
We are able to finish the project within 16 week time-line. Through our expertise, we were able to meet all of our client's desires while also anticipating our client's needs. We were able to create a native application that took advantage of the features and benefits of an iPad environment while compensating for potential difficulties such as intermittent Internet access. We were also able to deliver all of this in a polished, professional package with value-added support.
Innovate Your Business With Debut Infotech
Fresh thinking keeps the business world spinning. No idea is too bold. No gap is too wide. No app is too much. We are willing to make that leap of faith. We believe in being the best at what we do. How? By consistently looking for and trying out new and better ways to do things.
When you ring a bell, you can make noise or you can create harmony. When it rains, it can get dark and dreary, or produce a rainbow. Results matter most. We keep this in mind, and in focus, which is how we always deliver the desired results, with apps that work amazingly well.
You want conversation, go to a coffee shop. You want philosophy, talk to Plato. You want apps that make you go WOW, come to Debut Infotech. We are who we are because we breathe, live and sleep apps. Apps make our world go around. That's as clear and simple as it gets.
You can become an expert when you do something over and over. Practice makes perfect and so on. However when you do it the 100th time with the same enthusiasm you had the first time, then you do it with something be prepared to learn every time.
The flag doesn't fly at the base of a mountain. A sovereign does not look around for responsibility. Similarly every individual at Debut Infotech reigns supreme in his or her domain. Why? Because they've arrived at where they are after scaling the heights and exploring the edges.
Dancing to the tune playing in your head is preferred to scratching it. Climbing a wall is better than getting stuck behind it. It's important to enjoy working because only then can we produce the desired result. Doing cartwheels in the aisle between workstations or on the conference table isn't frowned upon but rather encouraged.
Your idea is handled with care. Non-Disclosure Agreements and Non-Competitive Clauses are standard before commencing any project. We take all the necessary steps to ensure the strictest confidence to protect our client's interests.
First things first. You brief us on your project. You tell us about your idea. Or you can keep things completely confidential and request for an initial discussion to evaluate mutual compatibility and comfort levels.
Once we agree on the scope of work, then a proposal is submitted with complete breakdown of project costs and schedule. This is followed by a contract indicating the key deliverables and payment milestones.
We'll put our minds together in an interactive session to explore every possible aspect of the project. Product strategy and usage parameters are discussed, defined and refined. ROI, UX and analytics are taken into account so we can make data-driven decisions.
We chart a course for the design and development process. Every cycle of product development is defined such as design, prototyping, development, deployment, testing and review. Resources are allocated, roles defined and schedules set.
The product is designed, tested, modified and features added so that it grows and develops with optimal use of time and resources. Collaborative interaction, constant feedback and course-corrections allow room for flexibility and improvement during the development process.
Release a user-ready version while continuing to improve and modify the product to resolve issues. Gain the advantage of relevant and reliable user driven feedback. Evaluate product performance and its ability to deliver solutions in the real world.
Ensure that the product functions to its optimal performance level and also generates maximum returns. Smart product management involves tracking high level user behavior as well as minor details to expand user benefits and relevance.
